Daily Mail’s Financial Website Hits Out At London Letting Agents

02 June 2012 Categories: News

Daily Mail’s Financial Website Hits Out At London Letting Agents

According to the Daily Mail’s financial website, ‘This is Money’,London letting agents are finding any way possible to charge tenants for their services. In a recent mystery-shopping exercise, a reporter from the website contacted nine ofLondon’s biggest letting agents to enquire about their fees and other charges a tenant may be ‘slapped’ with at a later date.

Understandably some of the letting agents on the list were rather coy when it came to discussing fees etc. and only Foxtons were willing to disclose the £420 fee they charge to set up a letting agreement. One agent,  the name of which wasn’t disclosed by the website, did mention a £30 fee to put furniture back in its original position if on inspection it was found to have been moved, while another told the reporter not to worry about the agreement fee as they would ‘work something out’.

The report was featured on the ‘This in Money’ website earlier this week and has sparked a number of comments from letting agents saying the information is inaccurate and biased against letting agents in general. While this may be the case the unwillingness of some London letting agents to disclose even basic information over the telephone is if nothing else thought-provoking, and is a problem that needs to be addressed if they are to keep their reputations in tact.