Growing Number Of Tenants Report Being Unhappy With Private Landlords, says Shelter

13 October 2012 Categories: News

Growing Number Of Tenants Report Being Unhappy With Private Landlords, says Shelter

The results of an investigation conducted by Shelter have shown that the number of tenants complaining to local authorities about their private landlords has risen by over 27% in the last three years. The figures come from Freedom of Information requests that were sent out to all 326 local authorities in England and Wales. A total of 310 authorities responded to the requests.

In the last 12 months alone there has been over 87,000 recorded complaints, many of which were in relation to things like dangerous gas and electricity appliances and damp or substandard living conditions. Chief executive of Shelter, Campbell Robb, believes that the number of rogue landlords is still vastly underestimated even though the number of complaints about them is rising.

Mr Robb said, “Some local authorities don’t keep records of complaints and tenants often hold back from complaining out of fear of the consequences or because they don’t believe their voices will be heard, even though such a high proportion of complaints is about life-threatening issues.

“Every day at Shelter we see the devastating impact these landlords have on people’s health and wellbeing. There could be thousands more victims of these operators, trapped in homes that cause misery and, in some cases, put lives at risk.”

A number of landlords have hit back at the claims though saying that less than 100,000 complaints in a year when there are over 1million private landlords in the UK is not a bad statistic.